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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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N. Brown

October 30, 2026

5 out of 5 rating by N. Brown
"James Vandespyker of State Farm has a great team Jessica was so understanding and answered all my questions. I'm glad I was able to bundle what I needed and save money at the same time."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Jessica was able to assist you effectively and that you found value in bundling your insurance needs. Your feedback is greatly appreciated, and we're delighted to know you're satisfied with the service and savings."
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Deborah Pitzer

October 30, 2026

5 out of 5 rating by Deborah Pitzer
"Very informative"
We responded:
"Thank you, Deborah, for sharing your feedback. It's wonderful to hear that you found the information provided to be very informative. We always aim to deliver clear and helpful guidance to our customers. Your positive rating is greatly appreciated and motivates us to continue offering excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Jenn Carrillo

October 30, 2026

5 out of 5 rating by Jenn Carrillo
"Great service! Fast and easy to remove an old car and add the new one!"
We responded:
"Thank you, Jenn, for sharing your experience! It's wonderful to hear that the process of updating your policy was fast and easy. Providing efficient service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Adrianette Alicea

October 29, 2026

5 out of 5 rating by Adrianette Alicea
"Very helpful, knowledgeable and flexible."
We responded:
"Thank you, Adrianette, for sharing your experience! It's wonderful to hear that you found the service helpful, knowledgeable, and flexible. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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Parker Davis

October 29, 2026

5 out of 5 rating by Parker Davis
"I worked with Ashleigh, and she was wonderful and helped get my auto insurance in order!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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Derek Kassman

October 29, 2026

5 out of 5 rating by Derek Kassman
"Shannon is a true professional. Her service was quick and effortless. She made the trasition very easy."
We responded:
"Thank you, Derek, for sharing your experience with Shannon. It's wonderful to hear that her professionalism and efficiency made your transition smooth and easy. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Michelle Conklin

October 27, 2026

5 out of 5 rating by Michelle Conklin
"Carolina was very personable and knowledgeable of the insurance business. While we had many questions, Carolina was very responsive in getting back to us in a timely manner. She provided us enough detail to enable us to feel comfortable about switching insurance from another provider that had been with for over 41 years!"
We responded:
"Thank you, Michelle, for sharing your experience with Carolina. It's wonderful to hear that her personable and knowledgeable approach made you feel comfortable during the transition to our agency. Providing detailed and timely responses is something we strive for, and it's great to know Carolina delivered on that promise. We're delighted to have you with us and look forward to serving your insurance needs."
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Ella Grace

October 27, 2026

5 out of 5 rating by Ella Grace
"jessica was outstanding, never had better help!! ASK FOR HER!!"
We responded:
"Thank you, Ella Grace, for sharing your experience! It's wonderful to hear that Jessica provided such exceptional service. Your feedback is greatly appreciated and helps us continue to deliver outstanding support. If you have any more experiences to share or need assistance, feel free to reach out."
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Gheorghina Gruia

October 26, 2026

5 out of 5 rating by Gheorghina Gruia
"⭐⭐⭐⭐⭐

I had an amazing experience working with Katelyn! She went above and beyond to help me find a great auto insurance policy that fit my needs. She was extremely knowledgeable, professional, patient, and genuinely cared about finding the best option for me. She made the entire process easy and stress-free. It’s rare to find someone who provides such outstanding customer service. I truly appreciate all her help and highly recommend Katelyn to anyone looking for auto insurance!"
We responded:
"Thank you for sharing your wonderful experience with Katelyn! It's fantastic to hear that she was able to assist you in finding an auto insurance policy that perfectly suits your needs. Her dedication to providing knowledgeable, professional, and personalized service is something we take great pride in. We're delighted that she made the process easy and stress-free for you. Your recommendation means a lot, and we appreciate your kind words."
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T Le

October 26, 2026

5 out of 5 rating by T Le
"Ash’Leigh was very helpful and was very knowledgeable about my coverage."
We responded:
"Thank you for sharing your positive experience with Ash’Leigh. It's wonderful to hear that her expertise and assistance made a difference in understanding your coverage. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lora Anderson

October 23, 2026

5 out of 5 rating by Lora Anderson
"Carolina was very polite and understanding VERY VERY easy to to talk to listened with Compassion"
We responded:
"Thank you, Lora, for sharing your experience with Carolina. It's wonderful to hear that she was polite, understanding, and easy to talk to. Listening with compassion is something we value greatly, and we're glad it made a positive impact on your experience. Your feedback is greatly appreciated."
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Chris Tran

October 20, 2026

5 out of 5 rating by Chris Tran
"Every step of the way was quick and easy."
We responded:
"Thank you, Chris, for sharing your experience with us. It's wonderful to hear that the process was quick and easy for you. We aim to provide efficient and seamless service, and your feedback confirms we're on the right track. Your satisfaction is important, and we're here to assist with any future insurance needs."
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Reta Stegall

October 19, 2026

5 out of 5 rating by Reta Stegall
"Hannah was very helpful, friendly, and patient with everything I needed."
We responded:
"Thank you, Reta, for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you in such a helpful, friendly, and patient manner. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, we're here to help."
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OB DEFF

October 17, 2026

5 out of 5 rating by OB DEFF
"This was by far the most pleasant and rewarding insurance experience I have had. We moved both home and auto policies to State Farm. A key element of our decision was the politeness, diligence, intelligence, and responsiveness of Ms. Shannon Frazier. She is an excellent representative of James Vandespyker's agency and we highly recommend her and this office. Could not be happier!"
We responded:
"Thank you for sharing your experience with our agency. We're delighted to hear that your transition of home and auto policies to State Farm was both pleasant and rewarding. Shannon Frazier's dedication to politeness, diligence, and responsiveness truly reflects the values we strive for. Your recommendation means a lot, and we're grateful for your kind words. Looking forward to continuing to serve your insurance needs."
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Fareed Lakhani

October 15, 2026

5 out of 5 rating by Fareed Lakhani
"Ash’Leigh and Jessica goes above and beyond at what they do. They both explain the policies clear and precisely and are super helpful when I keep asking the same question over and over again that way I can fully understand which I 100% appreciate."
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Jessica DLS

October 15, 2026

5 out of 5 rating by Jessica DLS
"Ash'Leigh is amazing. Excellent customer service and the main reason I have stayed with this State Farm office. Highly recommend!"
We responded:
"Thank you, Jessica, for sharing your experience with Ash'Leigh and our office. It's wonderful to hear that her excellent customer service has made such a positive impact. Your recommendation means a lot, and we're grateful to have you as part of our State Farm family. If there's anything else we can assist you with, feel free to reach out."
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Christopher Lung

October 14, 2026

5 out of 5 rating by Christopher Lung
"Exceptional service. Very pleasant and knowledgeable."
We responded:
"Thank you, Christopher, for your wonderful feedback and perfect rating. It's fantastic to know that you had a positive experience with our agency. We are committed to providing excellent service and support, and your satisfaction is our priority. If you have any further questions or need assistance, feel free to reach out. Your trust means a lot to us."
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Colee Keener

October 9, 2026

5 out of 5 rating by Colee Keener
"I have been looking to reduce my auto insurance while combining renters insurance, Katie was not only able to save on my auto insurance, but also provide renters insurance for STILL less expensive than I was paying at Progressive. Thank you Katie"
We responded:
"Thank you, Colee, for sharing your experience with us. It's wonderful to hear that Katie was able to help you save on your auto insurance while also providing renters insurance at a lower cost than your previous provider. We appreciate your feedback and are glad to have you as a valued customer. If you have any more questions or need further assistance, feel free to reach out."
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Josh Reddick

October 8, 2026

5 out of 5 rating by Josh Reddick
"Jessica was fantastic to work with! She was prompt in her response and gave very honest personalized coverage recommendations that made switching a no brainer"
We responded:
"Thank you, Josh, for sharing your experience! It's wonderful to hear that Jessica provided prompt and personalized service, making your transition smooth and straightforward. Your feedback is greatly appreciated and helps us continue to deliver exceptional service."
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alissa renwag

October 7, 2026

5 out of 5 rating by alissa renwag
"I have been with James for about four or five years now and have recently had the pleasure of working with Jessica and I absolutely adore her!

Jessica has been incredibly helpful, patient, and responsive every step of the way. She has taken the time to answer all of my questions, stayed in touch with us, and has worked hard to find ways to save us money while still making sure we have great coverage.

She has also been incredibly patient with us when life got busy and things took longer than expected. She went above and beyond to help us keep everything moving and made what could have been a stressful process so much easier.

Jessica is truly a rockstar, and I really appreciate how much she cares about her clients. I highly recommend her to anyone looking for an insurance agent who is knowledgeable, attentive, and genuinely willing to go the extra mile!"
We responded:
"Thank you for sharing your experience with James Vandespyker - State Farm Insurance Agent. It's wonderful to hear about the positive impact Jessica has had on your insurance journey. Her dedication to providing helpful, patient, and responsive service truly shines through in your feedback. We're delighted that she has been able to assist you in finding great coverage while saving money and making the process smoother during busy times. Your recommendation means a lot, and we're grateful for your kind words about Jessica's commitment to going the extra mile."
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Pamela Johnson

October 6, 2026

5 out of 5 rating by Pamela Johnson
"Update: This portion of my review is for Ashleigh. I had my service review with Ashleigh and she went over my policy with me from the top of the declaration page to the last page. We discussed the importance of an Umbrella policy. I was impressed. So much so, I added it to my current coverage. This agency have a great, friendly, and knowledgeable staff. If you're in need of an agency, give them a call and tell them Pamela sent you!😘 10/05/2026

The agent, Katelyn, was knowledgeable, friendly, and very friendly! She went over every detail of each the insurance policies in which i was purchasing.
This agency is some ways away from my home, however, Katelyn's energy and friendly demeanor was comforting and peaceful which led me to take the chance and the drive to give this agency my business. I give this establishment a five star rating largely because of her."
We responded:
"Thank you, Pamela, for sharing your experience with us. It's wonderful to hear that Katelyn's knowledge and friendly demeanor made your visit worthwhile. We're delighted that her attention to detail and welcoming approach left such a positive impression. Your five-star rating means a lot to us, and we're grateful for your trust and decision to choose our agency."
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David W

October 6, 2026

5 out of 5 rating by David W
"Katelyn was fantastic, very knowledgeable and saved us a lot of money! She was very professional and I would definitely recommend StateFarm for your home & vehicle insurance!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Katelyn's expertise and professionalism made a positive impact, helping you save money on your home and vehicle insurance. Your recommendation means a lot, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
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Amy Martin

October 6, 2026

5 out of 5 rating by Amy Martin
"Carolina was super helpful and knowledgeable. She made the process of deciding my coverage and switching insurance companies painless!"
We responded:
"Thank you, Amy, for sharing your experience with us. It's wonderful to hear that Carolina was able to assist you effectively and make the transition to our insurance services seamless. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further questions or need assistance, feel free to reach out."
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Anh Nguyen

October 5, 2026

5 out of 5 rating by Anh Nguyen
"She’s very patient & good customer services"
We responded:
"Thank you, Anh, for your wonderful feedback! It's fantastic to hear that you appreciated the patience and customer service provided. Your satisfaction is important, and we're glad to have met your expectations. Looking forward to assisting you with any future insurance needs."
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Kevin Montero

October 4, 2026

5 out of 5 rating by Kevin Montero
"Hannah was so amazing helping me with my insurance needs"
We responded:
"Thank you, Kevin, for sharing your experience with us. It's wonderful to hear that Hannah provided such excellent assistance with your insurance needs. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help with any future insurance questions or needs you may have."